Contact
Ticketing and Customer Service (By Phone and Email)
Customer Service and Ticketing Phone Line
617-266-1200
888-266-1200 (toll-free)
Monday-Friday: 10am-4pm
Saturday: 12:30pm-4:30pm
customerservice@bso.org
Subscriptions Office Phone Line
617-266-7575
Monday-Friday: 10am-4pm
The subscriptions phone line is closed Saturday and Sunday.
Symphony Hall Box Office (In Person)
Symphony Hall
301 Massachusetts Avenue
Boston, MA 02115
We have modified our Box Office processes for the 2023-24 performance season, and the in-person box office at Symphony Hall will abide by the hours below. During hours when the Box Office is closed, tickets will be available for purchase online at bso.org/events, and by phone at the hours listed above.
Box Office Hours for the week of April 14, 2024:
Sunday, April 14: 10:30am-2:30pm
Monday, April 15: Closed
Tuesday, April 16: 4:30pm-8:30pm
Wednesday, April 17: 4:30pm-8:30pm
Thursday, April 18: 9am-8pm
Friday, April 19: 10am-8pm
Saturday, April 20: 12:30pm-8:30pm
Box Office Hours for the week of April 21, 2024:
Sunday, April 21: 1pm-8pm
Monday, April 22: Closed
Tuesday, April 23: 4:30pm-8:30pm
Wednesday, April 24: Closed
Thursday, April 25: 12pm-8pm
Friday, April 26: 10am-8:30pm
Saturday, April 27: 1:30pm-8:30pm
Tanglewood Box Offices (In Person)
Main Gate Box Office
The Main Gate Box Office will open on Saturday June 8, 2024 from 12pm-6pm
Sundays: 11am-intermission on Shed concert evenings or 6pm on non-concert days
Monday-Friday: 12pm-6pm or intermission on Shed concert evenings
Saturdays from June 8-June 29: 12pm-6pm or 8pm on Shed concert evenings
Saturdays from July 6-August 24: 9am-intermission on Shed concert evenings
The Bernstein Box Office at Ozawa Hall
Open 5:30pm – 8:30pm on the evenings of events in Ozawa Hall
Linde Center Box Office
Opens 60 minutes prior to start time
Tanglewood
297 West Street
Lenox, MA 01240
Tanglewood Text Line: 413-881-1919
To help serve you better in the summer, you can text us with any questions, comments, or concerns. This service is available only from when the gates open through intermission of the performance. This text line is only in use during the Tanglewood season. For assistance, please reach out to us by phone or email.